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GuildUSA

Team training

Train your next appliance repair tech.
Grow beyond your own two hands.

Train appliance repair technicians with job prep, repair guidance, and supervised field work. Watch Mark explain his approach with GuildUSA.

Start with a complimentary account. See plans for automation features.

See Mark’s approach to training appliance repair techs

Watch Mark explain the GuildUSA workflow in this video.

Mark built his training approach in Appliance Repair American. GuildUSA puts the model, symptoms, documents, and repair steps in the job so a trainee can prepare before meeting the lead tech.

Prepare trainees before hands-on repair work

  1. Send the trainee the job prep.

    Give the trainee time to read the model information, study the repair steps, and watch the related videos.

  2. Guide the trainee at the appliance.

    Have the trainee explain what they plan to check. The experienced tech guides the work and supervises the repair.

  3. Save findings in the job notes.

    Record the finding and useful notes. The next visit starts with more knowledge in the system.

Appliance repair training from Mark’s field work

Appliance repair technician training transcript

Read the video transcript

most appliance repair training starts at the wrong place teachers technical schools courses they jump right into complex methods and within five minutes it feels like you need a degree in physics just to get started i think they do this to like validate their own importance so you believe you need them that it's so complex that you couldn't do it without their course their school or their method or whatever it is but the truth is appliance repair is not rocket science

and all you need to do to get started or start a training program if you're already established is a good work ethic right i own an appliance repair business called appliance repair american we have a youtube channel called appliance repair american and i'm the founder of the GuildUSA app and i wanna tell you a story um a couple years ago how to get trainings going how to replicate myself basically so i can take on more jobs a day i mean on a really good day

when i'm kicking ass i can get six really good repairs in i mean not just half ass diagnosis but full repair so i'm averaging four to five a day and i'm making a pretty good living but i wanna get rich just like everybody else right so i'm racking my brain and i'm talking to my friend and he is expressing the same thing says mark no matter how many times i run the numbers it just doesn't work i gotta pay for vans i gotta pay for insurance um you know good techs demand a lot of money right

and he's like i'm better off on my own i'm i it will cost me more money and more time and effort to hire more guys than to just go it on my own and he's right but that's why we developed the GuildUSA and i've been working on the GuildUSA application specifically for appliance repair businesses for two years and we're launching it now so go to GuildUSA dot com if you want to get rich in appliance repair if you want to get past your own two hands

it fully automates your business from end to end from phone call answering to booking to part ordering to diagnostics and procedures and training to rebooking to estimates and invoice full end to end and that's why i can be here in colorado with my family skiing while the business is running right and we trained an ai on it so the ai knows everything and anything about appliance repair and diagnostic and procedures specific down to the model and then the ai can search that model number

and those symptoms to lay out the diagnostic procedures in a very concrete way gives the customer address the customer information it all goes instantly into your trainees app they get a notification that they have a new job based on the schedule that they selected so they can learn at their own pace and it has a date and a time they show up and meet you at the customer place and then you stand back and you say okay fix it right if they did the studying if they watch the videos

they'll be able to disassemble the machine get down to it diagnose it and repair it without you doing anything you're just there to watch them to make sure they're worth your time and investing more and training them and to make sure they don't get electrocuted on their first few visits right but it works like a charm i've trained about eight guys on that and we're staying focused on florida but if you're in denver or anywhere else and you have an appliance repair business

and you're on our GuildUSA software because you want to automate your business end to end so you can go skiing with your family right or go sip margaritas in mexico whatever your floats your boat right now remember it's automated from the phone call all the way to the rebooking of the client everything's automated so it frees up your time to to work on these training system to work on expanding starting new new offices so the sky's the limit here at GuildUSA dot com

so go to GuildUSA dot com now we're only taking on a few uh we're looking to customize it for you from end to end um so you can be off in mexico sipping margaritas or off in colorado skiing with your family remember it's GuildUSA dot com my name is mark i'm with appliance repair american and i'm the founder of the GuildUSA dot com get out there and get some people it's a beautiful day and the technical theories behind them hello my name is mark

and i'm racking my brain on how to scale the business and all these things and the salary of guys

Run your appliance repair office with GuildUSA

Spend your day fixing appliances. Let GuildUSA handle the office work. Start Free or book a demo with us.

Start with a complimentary account. See plans for automation features.