Repair calls keep coming while your hands are full
You are behind a dryer when the phone rings. Mark knows that moment. In this short video, he explains the problem that pushed him to build GuildUSA for appliance repair owners.
Answer callers and keep the repair moving
Keep working while GuildUSA answers.
Use GuildUSA to answer incoming calls and gather what the caller needs.
Give the caller a way to book.
The booking flow collects the details and gives the customer a next step while you are in the field.
Check calls and messages in Call Hub.
Call records and messages stay in GuildUSA. Use the Call Hub when you need to check a conversation or call someone back.
Appliance repair phone calls video transcript
Read the video transcript
as an appliance repair business owner and a field technician when I'm upside down behind a dryer and the phone rings I'm like f*ck you never know what's on the other end of that phone and if I miss only two jobs per day that can add up to over $9,000 a month a lot of times I'm picking up just for spam but what if I'm running Google ads or what if it's a current customer or what if it's that psycho lady from last week I only have two hands and one of them is holding a socket wrench
that's why I built the GuildUSA the only software designed exclusively for appliance repair my name is Mark and I'm the owner of Appliance Repair American in southern Florida GuildUSA answers phones books calls and sends everyone in the loop an automated message you'll never miss a call again or get bothered by spam even when someone hangs up right away they get sent a booking form and an automated polite text message from you stopping them from calling the next guy
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