Watch the appliance repair automation tour
The repair is your job. The calls, tickets, parts hunt, and follow-up should not eat the rest of your day. This animated tour shows how GuildUSA keeps those steps moving.
How calls, jobs, and return visits connect
Answer the call and book the visit.
GuildUSA handles intake and booking. The customer details go into the job so your team does not have to type them again.
Prepare the tech before arrival.
The job brings together the model, symptoms, tech documents, and repair guidance. Your tech can study before the visit.
Connect the parts and return repair.
The estimate, part, customer approval, and return booking stay together. Your team clicks through the job as the software sets up the next steps.
Appliance repair automation video transcript
Read the video transcript
Another job book. GuildUSA. Answer the call. Book the customer and your phone never even rang. Job details automatically locked in loaded captain. Let's take a look inside. With model number and symptoms automatically loaded. Technical documents. Diagnostic steps and related repair videos in the palm of your hand. Estimate automated and preloaded. Customer details ready and waiting. Schedule updated and everybody in loop notifies.
100% automated and ready to roll. When ready for the next visit press start. GuildUSA opens navigation and records mileage and job time. On the job the AI co-pilot assists with accessed symptoms and technical documents. Record photos during diagnostics. Need a part. The Part Wizard already knows the model number. Simply input the part name.
GuildUSA gives the part number, price, etas, and add to invoice or estimate with one click. When finished press stop. It's a log your time. And open the post gig report. Your findings and photos stay with the job and the customer. The invoice automated and ready. Payment collected and accounting updated. If the gig is complete click finish with its report customer record and inventory updated. When you need to return with the part the automated report.
Repair estimate is sent to the customer. The customer approves it. Accepts your terms and chooses a return time that auto syncs with your open times and the part ETA. Only after the customer rebooks. The part automatically moves into the cart and ordered through the supplier connection.
The return gig goes on the schedule with prep and notifications locked and loaded. The part arrives. The technician returns, installs the parts, collects payments, reports, accounting, and customer.
Updated automatically. Automated from the first call to the return install. GuildUSA. Your next job prepared. Start free or book a call.
Run your appliance repair office with GuildUSA
Spend your day fixing appliances. Let GuildUSA handle the office work. Start Free or book a demo with us.
Start with a complimentary account. See plans for automation features.