GuildUSA
Own Your Appliance Repair Business - Don't Let It Own You
Get your time back. Go home earlier. Stop living on the phone. Build a business that keeps running while you’re on the job—or off the clock.
Automate and Grow with GuildUSA
Phones ring while you’re on a repair. Jobs stack up. Paperwork waits until nights and weekends.
GuildUSA is the only AI-powered, fully automated service application built for appliance repair businesses. Calls are answered automatically. Jobs are booked automatically. Estimates, invoices, repair prep, part ordering and follow-ups happen without manual work. The business keeps moving while you stay in the field. This isn’t generic software. It’s built by appliance repair technicians who know where time gets lost. AI is changing how service businesses run. The ones using it gain time, control, and margin. GuildUSA gives you that leverage—without changing how you work. Watch the demo and see the automation in action.
Never Answer a Phone With a Wrench in Your Hand Again
Every Call Answered. Automatically.
GuildUSA’s real-time voice agent handles every incoming call — booking jobs, capturing machine details, and triggering your entire workflow the moment the call ends.
No missed calls. No voicemail. No juggling phones in the field.
Your business keeps moving, even when your hands are full.
Actual Call Sample Below
Automatic Scheduling
Ai automatically manages your schedule. Techs are assigned based on availability and skill set according to customer symptoms. Drag and drop calendar makes editing easy.
Expert Technical Assistance
Stop digging through the internet.
When a job is booked, the AI pulls repair help for that exact unit and problem.
How-to guidance, proven checks, and common fixes, even tech docs —all in one place.
You get the information you need before you even arrive.
No guessing. No wasted time.
Everything shows up right in the job, ready to use.
The answers are in your hand when you need them.
Auto Estimate / Invoice
The moment a call is booked, an estimate is automatically created and loaded into the technician’s job screen.
No paperwork. No setup.
After the diagnostic, the technician taps one button.
That estimate instantly becomes an invoice and is sent to the customer in real time.
At the same time, a new estimate is automatically created for the full repair—parts and labor included.
That estimate is sent to the customer immediately for approval.
Once the customer approves, they receive a booking link to schedule the return visit.
No follow-up calls. No back-and-forth
Automatic Part Ordering
Parts don’t get forgotten.
Return visits don’t get missed.
After the diagnostic, the technician looks up the part directly in the app.
Price and ETA are shown instantly.
With one tap, the part is added to the estimate and sent to the customer.
No extra calls. No follow-ups.
Once the customer approves, the part is ordered automatically.
Tracking starts right away.
The customer then books the return visit using dates that match the part’s ETA and the technician’s availability.
Fewer delays.
Fewer reschedules.
Jobs get finished when you say they will.
From New Hire to Field-Ready — Fast
Integrated Training That Scales With Your Business
GuildUSA lets experienced technicians train the next generation without slowing down.
Trainees arrive prepared with diagnostics, procedures, and machine-specific knowledge already in hand. They do the work. You observe, correct, and intervene only when needed.
The result is faster skill development, clear accountability, and an easy way to identify who deserves further investment.
Real mentorship. Less friction. Better technicians.
About Us
GuildUSA is built by Appliance Repair American. We are a team of 5 technicians in South Florida. We developed GuildUSA in the trenches, with a deep understanding of how difficult it is to run the business while simultaneously servicing appliances. Let go of the struggle and let GuildUSA automate for you. Contact us now and ask about early access.
Turn Years of Work Into Ongoing Passive Income
For technicians ready to slow down or step away, GuildUSA converts hard-earned business assets into passive income. Calls are handled, jobs are completed, and payments are automatic — while experience and mentorship remain part of the network.
Simple Pricing - Serious Leverage
Everything You’d Need an Office For — In One System
GuildUSA replaces the patchwork of software, services, and staff most appliance repair businesses rely on.
For a limited number of early users, we’re offering enterprise-level service at a founding rate of $300/month.
* a real-time voice agent + automated intake + job orchestration + field execution.
* Every call answered and booked (captures symptoms + model).
* Instant job creation: customer details + gig record + notifications.
* Auto-generated estimates/invoices: created and tagged to the gig at booking using your standard rates.
* Parts workflow automation: part lookup connected via API to Marcone; parts added to estimates/invoices in the field.
* Rebooking, customer follow-ups, and after-call automations (texts/updates) triggered automatically.
* Hands-free voice control inside the app for techs in the field.
* Integrated Training System and Crew management
* Full CRM with drag and drop calendar.
Note: Payment processing fees and any carrier/SMS usage fees are separate where applicable (industry standard).
Most “CRM + phone + follow-up” stacks cost $439–$474/mo before add-ons.
What You’d Pay to Do This Without GuildUSA
GuildUSA is the only Fully Automated system. A combination of softwares and Human resource are needed to make a true comparison.
DIY Stack Examples (list prices):
1) Housecall Pro Basic ($79) + Ruby 100 mins ($395) = $474/mo
2) Jobber Connect Team ($169) + Smith.ai AI Receptionist 150 calls ($270) = $439/mo
3) Workiz Pro monthly ($325) + CallRail Voice Assist ($95) + Call Tracking add-on ($50) = $470/mo**Hiring help costs more:
Median general office clerk wage is $20.97/hr (~$3,632/mo @ 40 hrs/week).
Testimonials
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Get Early Access to GuildUSA
Automation for appliance repair — phone ops, estimates, invoices, parts, training, follow-ups, and more